PROFILE Insight

Profile your consumers from their written content

IDENTIFY UNIQUE AND MEANINGFUL INSIGHTS ABOUT YOUR CONSUMERS

Improve customer relations

Market more effectively

Flag urgent messages

Categorise or flag urgent messages

AN UNRIVALLED TEXT ANALYTICS SOLUTION

Gain advanced consumer insights from written text

PROFILE Insight uses advanced analytics techniques to provide consumer insights from unstructured text, allowing you to categorise topics, prioritise urgent messages and understand more about your customers. Analyse text-based data including, but not limited to:

  • customer reviews;
  • emails;
  • support requests.

 

HOW DO WE DO IT?

How are we different?

PROFILE Insight uses powerful techniques to derive insight that most text analytics tools aren't able to uncover.

Using the example of a restaurant review - while basic text analytics platforms can identify that the customer has had a positive experience, PROFILE Insight can identify that the customer:

  • has an upcoming special occasion;
  • has a daughter;
  • enjoys Italian food;
  • is married.

OUR SCORES & FEATURES

Text classification

Sentiment analysis

Entity extraction

Concept extraction

Personality traits

LEARN MORE ABOUT PROFILE INSIGHT

PROFILE Insight One Pager

Download our one-pager below





tick here to opt-in to our mailing list

REQUEST A DEMO

Want to learn more about how PROFILE Insight can benefit your business? Request a demo with one of our data experts today.